In basic terms, communication means the exchange of information coming from one person to another. This could take place in two ways: orally, or through writing or emails. Practicing ethical communication can add in to the concept of ethics as a whole – Or a basic understanding of what is right or wrong. This means that ethical communication means trading information between two people in what is accurate and truthful.
Communication between two or more people in a business environment can happen in different situations. A type of unethical communication means removing facts. For instance, a CEO in a big company would make a presentation for the Board of Trustees. He could end up talking about the current successes of the company, but they might not mention that they just lost a talented co-worker and might end up struggling over the next few weeks to cover up some expenses.
Importance of Etiquette and Ethics
A successful job will always depend on communication ethics, so you can create lasting workplace partnerships and be able to successfully market to customers. Professional communication, also known as effective business communication, always involves two things: etiquette and ethics.
Business ethics, especially in professional communication, will always depend on honesty. This means having to give credit to the right sources and learning from your mistakes.
Ethics will serve as your moral compass in what is correct and incorrect in the workplace. A business that practices unethical behavior, which includes dishonesty, could result in bad publicity and a bad reputation.
Showing off the right kind of etiquette – Which includes being respectful to clients, co-workers and bosses – Especially during business communications, will help you look credible in the eyes of your peers. And displaying the correct etiquette internationally, which includes learning the customs and traditions of other countries, will surely help your business become successful in the international market.
Ways of Building Business Relationships
An employee who is treated poorly by the management serves the possibility that they will also treat the other customers and clients poorly. This results in the worst kind of customer service. In order to solve this issue, make sure to treat each other with nothing but utmost respect.
And if you want to preserve your integrity, make sure to exclude yourself from any kind of business affair which can have a conflict of your interest. Speak in a low and calm manner with your co-workers instead of ordering them around and yelling. This could be one of the best ways to get people’s attention without coming off as rude and bossy.
Talking to your co-workers about ethics can set up the stage to construct strong relationships in a business environment. Not being able to talk to your co-workers can severely impact business partnerships in a negative way, because this signifies a lack of respect for the individual. And not only that, it questions the integrity of the person in hand, and makes people talk about the credibility and reliability of the person.